How do I find the good guys?

We have dedicated this post to giving you the 411 on what kind of contractor you need, how to verify the license and references, get comprehensive proposals, and seal the deal.

10 tips for making sure that your contractor measures up.

1) Hire only a licensed contractor:

• Check with the Department of Professional & Occupational Regulation (DPOR) to ensure you are hiring a licensed contractor at www.dpor.virginia.gov or (804) 367-8511
• Check with the Better Business Bureau for unanswered complaints.
• Do a credit check. Visit Dunn & Bradstreet.
• Check to see if the builder is a member of the New River Valley Home Builders Association, all of these members are licensed and in good standing.

2) Request current insurance certificates showing proof of coverage and the policy limits for:

• General liability and workman's compensation
• Ask about other types of coverage like key employee insurance, auto and umbrella coverage, and coverage on tools and equipment.

3) Ask to see a sample contract, specifications and warranty. Consider having your attorney review before approving.

4) Ask about regular deposit amounts.

5) Get references from current and past customers, banks, vendors and local building officials.

6) View examples of their work by touring current projects or looking at their portfolio.

7) Evaluate their professionalism.

• Customer service
• Awards, certifications and special recognitions
• Determine your comfort level with key personnel

8) Get three proposals from your short list and look beyond price.

• Are you comparing the same materials and services? 
• Ask about their process and ability to stay on time.
• Remember you get what you pay for, but you NEVER get what you DON'T pay for.

9) You've selected a contractor, now what?

• Get a written contact and don’t sign anything until you completely understand the terms.
• Pay 10% down, or $1,000, whichever is less.
• Get a detailed set of specifications and a pre-set budget.

10) Stay on top of your project:

• Stick to pre-set budgets, don’t pay cash, keep records of your payments and don't make the final payment until satisfied.
• Keep a job file of all paperwork and regularly ask for schedule and punch list updates.
• Do walk-through inspections throughout construction and document everything. Limit and make sure all change orders are in writing and signed by all parties.

10 tips courtesy of DPOR, Blue Ridge Home Improvement and Highlander Construction & Development.